Questions about what it’s like to work together?

7855 S Emerson Ave, Ste H, Indianapolis, IN 46237

You can find our office on S Emerson Ave between E Stop 11 Rd and Commerce Square Dr, just north of St. Francis Hospital.

We are conveniently located between the Southport Rd and County Line Rd Exits on I-65.

Yes! We offer in-person and virtual sessions. Some people choose to have a mix of both options.

Your first appointment will be a time for getting to know your therapist and sharing information about your strengths, concerns and goals for counseling. Your therapist will ask several questions in order to complete a clinical assessment and provide you with recommendations for counseling services to address your needs.

The ICRC office suite is a relaxed and home-like environment. Our therapists are welcoming, warm and nonjudgmental.

This is a great question! The answer depends on several factors including your mental health needs, available time and motivation for engaging in therapy services. On average, most people engage in counseling services for about 12 sessions.

Our therapists each have a specialty area in which they have additional training, expertise and/or certification beyond the bachelor’s and master’s degrees required for licensure as a mental health provider.

Our psychotherapy rates are below FAIR Health’s benchmarks for out-of-network costs in Indianapolis, IN.

We accept payment by cash, credit/debit card or HSA/FSA card. All fees are due at the time of service.

All initial assessments are $165 (50-60 minute session)

Therapy session fees range from $140-$165 (50 minute session), based on the therapist's experience and level of specialized training.

EMDR Intensives are available. For more information, contact Info@IndianaCRC.com to inquire.

Information on Good Faith Estimate

At Indiana Counseling & Resilience Center, we understand that life can be unpredictable. That’s why clients providing 24 hour advance notice of the need to cancel or reschedule their appointment will not incur a cancellation fee. Monday appointments must be cancelled by 12 noon on the Friday prior to your appointment.

Appointments cancelled or rescheduled with less than 24 hours advance notice and no-show appointments will incur a fee of $85.

Courtesy billing makes seeing an out-of-network provider easy. You can work with a specialized therapist that you trust, pay at the time of service, and we handle the insurance reimbursement request on your behalf.

How Does It Work?

1. At registration, you will provide a copy of your insurance card (front and back) and answer a few questions.

2. You attend your therapy session and we charge your credit card or HSA/FSA card on file at the end of the session.

3. We do the paperwork! We will submit the claim to your insurance provider on your behalf.

4. Your insurance will review the claim and reimburse you according to your plan’s out-of-network benefits.

5. Any eligible reimbursement will be sent directly to you!

Feel free to reach out if you have any questions about courtesy billing!

We offer Courtesy Billing (see above for details). If you decide that you prefer to manage your own out-of-network reimbursement requests, this is a simple process as explained below.

1. We will provide you with a monthly superbill, which is an itemized receipt of the services you’ve received and paid for each month. The superbill will include the service billing codes needed for insurance as well as your diagnosis. You must have a billable diagnosis (a diagnosis covered by insurance providers) to receive reimbursement.

2. You provide the superbill to your insurance company. Your insurance company can provide instructions for ways in which you may submit your claims (fax, mail, online). It is a good idea to save a copy of all paperwork you submit to your insurance company.

3. Wait for your reimbursement. Your insurance company can provide you with information regarding how long you can expect to wait for reimbursement.

Indiana Counseling & Resilience Center is a private pay group practice. All clients are expected to pay for each appointment at the time of service. Some clients choose to use their “out-of-network” reimbursement benefits from their insurance company.

PPO (Preferred Provider Organizations) and POS (Point-of-Service) plans typically cover out-of-network services, if the client has a covered diagnosis. Most insurance companies will reimburse 40%-80% for out-of-network costs after the deductible is met. Please contact your insurance company to verify your benefits.

Indiana Counseling & Resilience Center provides Courtesy Billing. See “What is Courtesy Billing?” section above for details.

As a private pay provider, we are able to provide the maximum amount of flexibility and privacy. We are able to tailor your counseling to your specific needs without an insurance company dictating important aspects of your treatment, such as how long your sessions can be, how often you can receive counseling or even what type of counseling services you can receive. We are not required to provide your insurance company with information on your diagnosis or the nature of your counseling services, which prevents this sensitive information from becoming part of your permanent medical record.

We believe YOU should be in control of your mental health services, not your insurance company.

In addition, our therapists often provide couples counseling and online counseling services, both of which are typically not covered by insurance.

Please contact your insurance company if you have questions about your mental health coverage for services provided by out-of-network providers.

Questions you may want to ask your insurance company:

1. Does my health insurance plan include mental health benefits?

2. Does my health plan cover out-of-network providers?

3. Do I have a deductible? If so, what is it, and have I met it yet?

4. Is there a maximum number of therapy sessions allowed under my current health plan?

5. Do I need written approval from my primary care physician in order for services to be covered?